General Questions

Are the training materials OSHA compliant?

Yes, the training materials will cover the knowledge topics required by OSHA.  Remember that the employer is responsible for performing the equipment and work task hands on training and evaluations.  The employer has the sole responsibility for compliance with training regulations.

Who can be the safety trainer?

The employer can designate appropriately experienced and knowledgeable employees to be trainers. 

What is your refund policy?

Every product comes with a 30 day money back guarantee.  If for any reason you are not satisfied, let us know within 30 days of purchase for a complete refund.

Are returns and exchanges accepted?

Returns and exchanges are accepted within 30 days of purchase.

What is your shipping policy?

Most items ship First Class Mail and will be available in 3 -4 business days.  Some safety DVDs are shipped directly from the content owner and arrive in 5-7 business days.

How can I access downloadable material?

If the product you ordered has an associated download, their will be a download link on your order confirmation page.  You will also receive a separate email with the download link.  Be sure to check your spam folder if you do not see it in your inbox.

Questions By Topic

Accident Prevention Program

What are the requirements for a construction accident prevention program?

Aerial Lifts

How do aerial lift operators get certified?

Who can certify aerial lift operators?

What fall protection is required on an aerial lift?

Competent Person

How does someone become a competent person?

Confined Space

Who can certify confined space workers?

When is a permit required for confined space entry?

Cranes and Derricks

What are the training requirements for signal persons?

Fall Protection

Who can certify workers to use fall protection?

What are the rescue requirements for workers who use fall protection?


How do I comply with OSHA forklift regulations?

Who can certify forklift operators?

How do I get a forklift license?

How old do you have to be to operate a forklift?

Are operator manuals required on forklifts?

Does OSHA require observation time for forklift training?

Hazard Communication

What Information Is Required On Secondary Container Labels?

Injury and Illness Recordkeeping

Which businesses are covered by the OSHA Injury and Illness Recordkeeping rule?

Which injuries and illnesses are recordable?

Lockout Tagout

When is a written lockout tagout procedure required?

How many lockout points require a lockout tagout procedure?

What if I need power during a lockout tagout procedure?

Who can train employees on lockout tagout?

When can tagout be used instead of lockout?


Who can train employees to use respirators?

How often is respirator refresher training required?

How do I determine exposure levels for my respirator program?

Who can perform a respirator fit test?

Do face coverings require respirator fit tests?

When is a quantitative fit test required? 

How often are fit tests required?


Who can train employees to work on scaffolding?

When is fall protection required for scaffolding workers?

Scissor Lift

Do I need to wear a fall protection harness on a scissor lift?

Are scissors lifts a type of aerial lift?

Who can certify scissor lift operators?


What signs are are required for silica hazard areas?


How long are "Train The Trainer" certifications good for?


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